Voucher duration. Gift vouchers are valid for 11 months from date of issue, unless specified otherwise on any of our vouchers. Unused values will not be refunded or redeemed after the expiry date.

Use of multiple vouchers. Only one gift voucher can be used per person.

Use of promotional codes. Promotional codes cannot be used in conjunction with gift vouchers.

Email vouchers. Email vouchers shall be provided free of charge to the email address provided at point of purchase.

Voucher redemption. Services must be pre-booked. Vouchers can be redeemed by E-mail, Phone or in person only. Redemption contact details are provided on the voucher.

Refunds. Vouchers are non-refundable. No change, cash or credit can be given in the event that the voucher value exceeds the total cost of the course – for example where a 100 euro voucher is used to purchase a 99 euro Program. Vouchers can only be used in-studio and/or online Group Session Program with A New, Better Life

Program availability. A New, Better Life does not guarantee that spaces in hte program will be available. Spaces are only secured once a program has been booked, so it is recommended that you book as early as possible to avoid disappointment.

Transfer. Vouchers can only be transferred to Non-members of A New, Better Life, and cannot be exchanged for cash or goods.

Lost or stolen vouchers. Lost, stolen or destroyed gift vouchers will not be exchanged or refunded.